Destava

Customer Relations Specialist

gFiber is hiring for Customer Relations Specialist in Austin, Texas. Mid level, $24.23 an hour stated. First seen October 30, 2026; open as of November 9, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
gFiber
Where
Austin, Texas
Level
Mid
Pay stated
$24.23 an hour
First seen
October 30, 2026
Listed via
Greenhouse

What the posting says

Role Description As a Customer Support (CS) Specialist, you will be the dedicated point of contact for resolving highly complex customer escalations from initiation to final resolution, supporting residential and business customers, ensuring their concerns are addressed efficiently and thoroughly. You will analyze customer feedback and concerns to identify the most effective resolution strategy. You will conduct in-depth analysis of escalation trends to identify systemic issues and recommend process improvements across the organization. Collaborating with various teams, you will drive…

Read more and apply on gFiber's site

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