Customer Retention Agent
Epos Now Group is hiring for Customer Retention Agent in Norwich, Norfolk. Junior level, £26k a year stated. First seen November 4, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
With Destava: How well do you fit? · Tailor my résumé · Write a cover letter
- Company
- Epos Now Group
- Where
- Norwich, Norfolk
- Level
- Junior
- Pay stated
- £26k a year
- First seen
- November 4, 2026
- Listed via
- BambooHR
What the posting says
As Customer Retention Agent, you will be responsible for maintaining a low level of customer churn and contacting customers at risk of churn or canceling in a timely manner. Being a confident negotiator, experienced in account management and comfortable handling difficult conversations, you will be tenacious in your desire to retain customer business. You will also proactively contact customers to improve their experience, and will be the first point of call to deal with cancellations, billing enquiries, customer retention and complaints. Responsibilities - Retain customers, contributing the…
Read more and apply on Epos Now Group's site
More jobs like this
Service Advisor
Save to applyСтажант в отдел "Оперативно обслужване на корпоративни клиенти"
Save to applySales Support Intern
Save to applyDental Provider Relations Representative – Contact Centre
Save to apply
See all 19,771 Customer Service Representatives jobs
A search agent finds the jobs this list misses: the ones that mean the same without the same words. Have Destava watch for customer retention agent jobs in Norwich, Norfolk, new matches every morning on your own account.
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.