Destava

Team Lead, Customer Solutions Engineer

Engage3 is hiring for Team Lead, Customer Solutions Engineer in Tirana. Manager level. First seen November 5, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Engage3
Where
Tirana
Level
Manager
First seen
November 5, 2026
Listed via
BambooHR

What the posting says

We are looking for a Team Lead to build and run this team. The Team Lead owns the team’s results: how L2 cases are routed, investigated, and closed, and how quickly. You will train and lead the team’s Customer Solutions Engineers, serve as their point of escalation, and stay hands-on with the hardest investigations. What You Will Own • Run multi-system root cause investigations end-to-end, from the point Sasha or an L1 analyst flags a case as an L2 qualifying issue through to a confirmed fix or a documented handoff to the appropriate team. • Write and run original queries against Snowflake,…

Read more and apply on Engage3's site

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