Technical Customer Support Specialist II
Embed is hiring for Technical Customer Support Specialist II in Dallas, Texas. Mid level. First seen August 29, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Embed
- Where
- Dallas, Texas
- Level
- Mid
- First seen
- August 29, 2026
- Listed via
- BambooHR
What the posting says
This involves working with customers, Support team members, and other departments to not only solve technical and non-technical problems but also, consult with Support team members to implement workarounds to deliver timely, consistent, and technically sound customer support. In addition, the Technical Customer Support Specialist II will investigate, replicate, validate, and troubleshoot incidents raised by customers and create, update, escalate, and document tickets with the prescribed ticket logging policies and procedures. Key Responsibilities - Provide first-class customer support via…
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