Destava

Customer Experience Officer

Elmo Insurance is hiring for Customer Experience Officer in Ta' Xbiex, Malta. Executive level. First seen August 6, 2026; open as of November 8, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Elmo Insurance
Where
Ta' Xbiex, Malta
Level
Executive
First seen
August 6, 2026
Listed via
BambooHR

What the posting says

Key Responsibilities: - Handle customer enquiries primarily through telephone, email, chat and other digital channels , providing a professional, efficient and personalised service. - Take ownership of customer queries and aim to provide a complete first resolution wherever possible. - Use available systems, knowledge and internal resources to resolve queries without unnecessarily transferring customers between departments. - Assist customers with general insurance enquiries, policy-related questions, documentation and other service requests within the scope of the role. - Identify customer…

Read more and apply on Elmo Insurance's site

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