Service Desk Analyst (presencial en Guadalajara)
COES Enterprise Services Colombia is hiring for Service Desk Analyst (presencial en Guadalajara) in MEX - MEX - LOS REYES LA PAZ. On-site, Mid level. First seen November 4, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- COES Enterprise Services Colombia
- Where
- MEX - MEX - LOS REYES LA PAZ
- Arrangement
- On-site
- Level
- Mid
- First seen
- November 4, 2026
- Listed via
- Workday
What the posting says
Job Description: - Escolaridad : Carrera Técnica o Licenciatura, terminada o trunca, en Sistemas, Informática, Tecnologías de la Información o área afín. - Experiencia : Mínimo 1 año de experiencia brindando atención y soporte a usuarios vía telefónica/chat/correo. - Actitud de servicio : Marcada orientación al cliente, empatía y disposición para apoyar al usuario. - Solución de problemas : Capacidad para identificar, diagnosticar y resolver incidentes de primer nivel de manera rápida y efectiva. - Escalamiento : Capacidad para identificar los casos que requieren atención especializada y…
Read more and apply on COES Enterprise Services Colombia's site
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