Operations Specialist - Customer Care
Direct Supply is hiring for Operations Specialist - Customer Care in Milwaukee, WI. Mid level. First seen November 7, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Direct Supply
- Where
- Milwaukee, WI
- Level
- Mid
- First seen
- November 7, 2026
- Listed via
- Workday
What the posting says
This role resolves customer and order issues using service platforms, data insights, and AI-enabled tools to create a dependable customer experience. By partnering with internal teams and service providers and identifying opportunities to simplify workflows, this position supports efficient operations, consistent service quality, and stronger customer relationships. What You’ll Do and Impact: - Deliver responsive support across phone, chat, and email to resolve customer needs and maintain a positive service experience. - Investigate customer inquiries using internal platforms, reporting…
Read more and apply on Direct Supply's site
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