Workforce Management Analyst
Devoted is hiring for Workforce Management Analyst in Remote USA. Remote, Mid level, $58k–$83k a year stated. First seen November 4, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Devoted
- Where
- Remote USA
- Arrangement
- Remote
- Level
- Mid
- Pay stated
- $58k–$83k a year
- First seen
- November 4, 2026
- Listed via
- Workday
What the posting says
As a Workforce Management Real Time Analyst, you have the opportunity to help us optimize capacity planning for a rapidly scaling service, outreach, and sales team nationwide. In this role, you will be responsible for managing the inbound queue for our Member Service Guide (MSG), Telesales, and inbound and outbound Member Outreach teams using Devoted’s workforce management (WFM) and contact center platforms to ensure our front line teams can support our members. You will create standard operating procedures based on the forecasted inbound call volume and partner closely with other Member…
Read more and apply on Devoted's site
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