Tier 3 Service Desk Lead
SOURCE is hiring for Tier 3 Service Desk Lead in Washington, DC. Manager level. First seen October 17, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- SOURCE
- Where
- Washington, DC
- Level
- Manager
- First seen
- October 17, 2026
- Listed via
- Workday
What the posting says
This role is responsible for advanced troubleshooting, root cause analysis, systems administration, automation, and technical oversight of complex infrastructure and identity management services. ***This position is contingent upon contract award.*** Responsibilities: - Serve as the lead technical escalation authority for complex enterprise IT incidents and problems. - Perform advanced troubleshooting and administration across Microsoft 365, Azure, Active Directory, and enterprise infrastructure environments. - Lead root cause analysis and long-term remediation activities for recurring…
Read more and apply on SOURCE's site
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