Customer Support Specialist | San Francisco
dcbel is hiring for Customer Support Specialist | San Francisco in San Francisco, California. Mid level. First seen October 7, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- dcbel
- Where
- San Francisco, California
- Level
- Mid
- First seen
- October 7, 2026
- Listed via
- BambooHR
What the posting says
The opportunity We’re looking for a Customer Support Specialist to assist our customers with level 1 troubleshooting when using dcbel’s Ara products and services, and coordinating level 2 technical support, when required. In this role you’ll resolve customer queries, recommend solutions, and guide users through features and functionality — communicating with customers through chat, calls and email. When required, you’ll escalate internally, but you’ll own the customer experience through to resolution. To be successful you should be an excellent communicator who earns our customers’ trust,…
Read more and apply on dcbel's site
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