Residential Energy Specialist | L3 Resolution
dcbel is hiring for Residential Energy Specialist | L3 Resolution in Montréal, Quebec. Senior level. First seen August 6, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- dcbel
- Where
- Montréal, Quebec
- Level
- Senior
- First seen
- August 6, 2026
- Listed via
- BambooHR
What the posting says
The opportunity We’re looking for a Energy Resolutions Specialist to serve as the L3 technical resolution point of contact for L2 Unresolved technical issues. Main responsibilities - Deliver timely resolutions for customer complaints escalated to the highest level within the organization - Exercise discretion and use judgment when evaluating cases, mitigating installation risks, losses, and exposure - Maintain dcbel’s established service levels while proactively managing workload with minimal supervision - Investigate and analyze the root causes of customer escalations, partnering with other…
Read more and apply on dcbel's site
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