Destava

911 Call Analyst I - Dallas Police (Civil Service)

City of Dallas is hiring for 911 Call Analyst I - Dallas Police (Civil Service) in 1500 MARILLA. Junior level. First seen October 15, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
City of Dallas
Where
1500 MARILLA
Level
Junior
First seen
October 15, 2026
Listed via
Workday

What the posting says

Job Summary Under direct supervision, 911 Call Analyst I serves as an entry level first-responder to the customer requests and inquiries. The role is frontline service oriented and interacts with a heavy volume of callers. Job Description Overview The 911 Call Analyst I is the first level call taker who provides emergency communication response to citizens by assessing the nature of caller’s incident utilizing all best practices in caller questioning and use of current emergency communication technology. Essential Functions 1. Receives and evaluates emergency and non-emergency calls and…

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