Content Strategist & Writer - Servicing
CrossCountry Mortgage is hiring for Content Strategist & Writer - Servicing in Remote USA. Mid level. First seen November 3, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- CrossCountry Mortgage
- Where
- Remote USA, JP10028 - Fort Mill, SC, JP10030 - Minneapolis, MN, JP10029 - Coppell, TX
- Level
- Mid
- First seen
- November 3, 2026
- Listed via
- Workday
What the posting says
This role combines strategic thinking with hands-on writing to shape how customers receive, understand, and interact with information across email, SMS, print correspondence, IVR, agent scripting, chat, websites, customer portals, and other channels. Job Responsibilities: - Content Development and Channel Alignment: Write, edit, and maintain customer-facing content across channels, determining the appropriate message, tone, timing, and presentation to help customers understand what information means, why it matters, and what action they may need to take. - Content Strategy & Experience…
Read more and apply on CrossCountry Mortgage's site
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