Service Desk Technician
ZT Group Intl, Inc. dba ZT Systems is hiring for Service Desk Technician in Secaucus, NJ. Junior level. First seen October 28, 2026, posted 2 times; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- ZT Group Intl, Inc. dba ZT Systems
- Where
- Secaucus, NJ
- Level
- Junior
- First seen
- October 28, 2026
- Postings
- 2
- Listed via
- Workday
What the posting says
Primary responsibilities include assigning, updating, and escalating customer tickets. They will own the follow-up and engagement of the broader support teams to ensure tickets are being addressed within SLA. What You Will Do: - Maintain customer tickets within our case management system and update our Customer's case management system. - Controlling the process of receiving, assigning, and completing internal tickets. - Ensuring there are correct notes, categories, and statuses for tickets. - Ensuring ticket resolution checklists are being followed. - Staying updated on the progress of…
Read more and apply on ZT Group Intl, Inc. dba ZT Systems' site
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