Head of Disputes Operations
Collectors Universe is hiring for Head of Disputes Operations in Santa Ana, CA. Manager level. First seen November 13, 2026; open as of November 14, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Collectors Universe
- Where
- Santa Ana, CA
- Level
- Manager
- First seen
- November 13, 2026
- Listed via
- Workday
What the posting says
Your recruiter will be able to clarify expectations and answer any questions you have. The Head of Disputes Operations leads the day-to-day disputes function across Collectors’ Marketplace, Power Packs, and emerging Financial Services lending business. This role owns the full dispute lifecycle — payment chargebacks and representment, buyer/seller and fulfillment disputes, and the regulatory error-resolution obligations of the lending business — maximizing recovery and win rates while keeping the company within card-network thresholds, meeting regulatory timeframes, and protecting customer…
Read more and apply on Collectors Universe's site
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