Customer Support Representative
Clopay is hiring for Customer Support Representative in Troy, Ohio. On-site, Junior level. First seen November 6, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Clopay
- Where
- Troy, Ohio
- Arrangement
- On-site
- Level
- Junior
- First seen
- November 6, 2026
- Listed via
- BambooHR
What the posting says
Responsibilities/Principal Duties : ¨ Answers inbound and places outbound calls in a call center environment with the goal of increasing business, customer satisfaction, and customer retention. ¨ Performs all order entry and invoicing functions under established automation system controls and processes. ¨ Position is logged into the ACD system at all times to ensure a 94% call answer rate. ¨ Secure customer payments and order changes. ¨ Monitor the timeliness of all orders and open job reports. ¨ Follow-up on complaints which may require replacements, factory servicing, or other adjustments…
Read more and apply on Clopay's site
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