Destava

Customer Support Representative lll

Clopay is hiring for Customer Support Representative lll in Troy, Ohio. Mid level. First seen October 17, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Clopay
Where
Troy, Ohio
Level
Mid
First seen
October 17, 2026
Listed via
BambooHR

What the posting says

In this position, the successful candidate will perform the following job responsibilities : - Answers inbound and places outbound calls in a call center environment with the goal of increasing business, customer satisfaction and customer retention. - Takes care of complex customer inquiries and problems, having experience and advanced knowledge. - Performs all order entry and invoicing functions under established automation system controls and process. - Position is logged into ACD system at all times to insure a 94% call answer rate. - Secure customer payments and order changes. - Monitor…

Read more and apply on Clopay's site

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