INCIDENT AND PROBLEM MANAGEMENT LEAD
HRA/DEPT OF SOCIAL SERVICES is hiring for INCIDENT AND PROBLEM MANAGEMENT LEAD in 470 Vanderbilt Ave. Senior level, $75k–$130k a year stated. First seen November 6, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- HRA/DEPT OF SOCIAL SERVICES
- Where
- 470 Vanderbilt Ave
- Level
- Senior
- Pay stated
- $75k–$130k a year
- First seen
- November 6, 2026
- Listed via
- NYC.gov
What the posting says
The Office of Information Technology Services (ITS) is recruiting for one (1) IT Service Management Specialist, to function as Incident and Problem Management Lead, who will: • Be responsible for the establishment, adoption, governance, and execution of the Enterprise Incident and Problem Management processes. • Manage the policies, procedures, and operational practices addressing Incidents and Problems involving all DSS IT Services critical systems, including but not limited to operational systems, application systems, network infrastructure, hardware installation, operating procedures and…
Read more and apply on HRA/DEPT OF SOCIAL SERVICES' site
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