Call Agent, Bureau of Customer Support

Company

DEPT OF HEALTH/MENTAL HYGIENE

Where

42-09 28th Street

Level

Junior

First seen

October 14, 2026

Postings

4

Listed via

NYC.gov

What the posting says

The Call Center is seeking to hire a Call Agent. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: - The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, Vital Records, Health Academy, Accela, STD results line, Provider Access Line (PAL), Literature Fulfilment and other/General Information queues. - Provide customer service by answering phones/chats to ensure the public/customers are informed on the process and steps needed to order/correct birth certificates and or death certificates in person, online or…

Read more and apply on DEPT OF HEALTH/MENTAL HYGIENE's site

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