Destava

Call Agent, Bureau of Customer Support

DEPT OF HEALTH/MENTAL HYGIENE is hiring for Call Agent, Bureau of Customer Support in 42-09 28th Street. Junior level. First seen October 14, 2026, posted 4 times; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
DEPT OF HEALTH/MENTAL HYGIENE
Where
42-09 28th Street
Level
Junior
First seen
October 14, 2026
Postings
4
Listed via
NYC.gov

What the posting says

The Call Center is seeking to hire a Call Agent. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: - The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, Vital Records, Health Academy, Accela, STD results line, Provider Access Line (PAL), Literature Fulfilment and other/General Information queues. - Provide customer service by answering phones/chats to ensure the public/customers are informed on the process and steps needed to order/correct birth certificates and or death certificates in person, online or…

Read more and apply on DEPT OF HEALTH/MENTAL HYGIENE's site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.