Destava

Customer Care Representative

HRA/DEPT OF SOCIAL SERVICES is hiring for Customer Care Representative in 4 World Trade Center. Junior level. First seen September 2, 2026, posted 2 times; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
HRA/DEPT OF SOCIAL SERVICES
Where
4 World Trade Center
Level
Junior
First seen
September 2, 2026
Postings
2
Listed via
NYC.gov

What the posting says

Human Resources Solutions (HRS) is recruiting for one (1) Clerical Associate IV to function as a Customer Care Representative, who will perform the following: - Respond to questions and inquires (via telephone and email) that require working knowledge of all HRS Operations, as well as other DSS-HRA-DHS programs, initiatives, and communications. - Log all issues using Intranet Quorum (IQ) Web System, categorizing each issue, entering appropriate problem details and resolutions, and making referrals to the appropriate HRS Units, if unable to resolve the problem. - Process CityTime password…

Read more and apply on HRA/DEPT OF SOCIAL SERVICES' site

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