Computer Associate (Operations), Level III

Company

POLICE DEPARTMENT

Where

1 Police Plaza, N.Y.

Level

Senior

First seen

October 28, 2026

Listed via

NYC.gov

What the posting says

ITSD's Customer Service Division is seeking a qualified Computer Associate Operations III. Under general supervision the selected candidate will plan an essential role in providing citywide technical diagnostics, active directory administration, queue management, and technical hardware provisioning. This role acts as a primary operational catalyst, balancing immediate service desk demands, remote user troubleshooting, and hands-on maintenance of specialized agency hardware. Duties will include but are not limited to: • Triage and Resolve ServiceNow Incidents: Handle, analyze, and resolve…

Read more and apply on POLICE DEPARTMENT's site

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