Service Desk Agent

Company

TECHNOLOGY & INNOVATION

Where

11 Metrotech Center

Level

Junior

First seen

September 9, 2026

Listed via

NYC.gov

What the posting says

You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The successful candidate will serve as a Service Desk Agent reporting to the Customer Service Division. Responsibilities include: • Answer and log calls and portal submissions in a timely, courteous and professional manner in accordance with Standard Operating Procedures and Quality Assurance guidelines; • Perform proper screening of calls and maintain clear documentation by utilizing supplied…

Read more and apply on TECHNOLOGY & INNOVATION's site

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