Destava

Senior Customer Support Representative

Chowdeck is hiring for Senior Customer Support Representative in Accra, Ghana. Senior level. First seen September 3, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Chowdeck
Where
Accra, Ghana
Level
Senior
First seen
September 3, 2026
Listed via
BambooHR

What the posting says

In this role, you’ll be the go-to person for complex customer issues, ensuring smooth resolution of escalations while mentoring junior support reps and driving improvements in our support processes. A significant part of this role involves handling customer, vendor, and rider interactions over the phone . You should be comfortable making and receiving a high volume of calls, speaking confidently with different stakeholders, asking the right questions to understand an issue, and taking ownership of situations until they are resolved. You’ll combine deep product knowledge with excellent…

Read more and apply on Chowdeck's site