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Business Analyst - Customer Complaints Transformation

Delta Capita is hiring for Business Analyst - Customer Complaints Transformation in London, Greater London, United Kingdom. Mid level. First seen November 7, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Delta Capita
Where
London, Greater London, United Kingdom
Level
Mid
First seen
November 7, 2026
Listed via
Recruitee

What the posting says

Role Overview: We are seeking an experienced Business Analyst to support a large‑scale regulatory remediation and customer complaints transformation programme. This role is end to end in nature, covering change analysis, requirements definition, process improvement, and business adoption. The successful candidate will be a confident and engaging communicator, comfortable navigating ambiguity, shaping outcomes, and working closely with senior stakeholders and operational teams to drive meaningful change. A pragmatic mindset, strong influencing skills, and the ability to bring structure and…

Read more and apply on Delta Capita's site

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