Knowledge and Support Readiness Manager, Waymo Rider Support
Waymo is hiring for Knowledge and Support Readiness Manager, Waymo Rider Support in Tempe, AZ, USA. Manager level. First seen September 9, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Waymo
- Where
- Tempe, AZ, USA
- Level
- Manager
- First seen
- September 9, 2026
- Listed via
- Greenhouse
What the posting says
In this hybrid role, you will report to the Head of Support and Operations Intelligence You will: Serve as the primary point of contact for the Waymo knowledge and training team to identify curriculum gaps, shape new learning initiatives, and review all content to ensure effectiveness, adoption, and frontline readiness. Analyze agent proficiency data, ramp curves, and training metrics to measure overall program impact and translate insights into targeted action plans Own the adoption of knowledge and training materials, driving faster time-to-proficiency and ensuring agents master both…
Read more and apply on Waymo's site
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