Senior Complaints Specialist
Upstart is hiring for Senior Complaints Specialist in United States | Remote. Remote, Senior level. First seen October 24, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Upstart
- Where
- United States | Remote
- Arrangement
- Remote
- Level
- Senior
- First seen
- October 24, 2026
- Listed via
- Greenhouse
What the posting says
Upstart’s Complaints team is responsible for investigating and resolving customer complaints across our lending products while helping protect customers and the business from regulatory and operational risk. The team partners closely with Operations, Legal, Compliance, and Risk to deliver timely and accurate resolutions and identify opportunities to improve the customer experience. As a Senior Complaints Specialist at Upstart, you will investigate and resolve escalated and regulated customer complaints, applying regulatory knowledge and sound judgment to determine appropriate outcomes.…
Read more and apply on Upstart's site
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