Customer Experience Manager, Home Lending
Upstart is hiring for Customer Experience Manager, Home Lending in Burlingame, CA, USA; Columbus, OH, USA. Manager level. First seen October 13, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Upstart
- Where
- Burlingame, CA, USA; Columbus, OH, USA
- Level
- Manager
- First seen
- October 13, 2026
- Listed via
- Greenhouse
What the posting says
This role ensures we deliver a trusted, streamlined, and supportive experience—one that sets us apart as we build a white-glove lending partner ecosystem and elevate the standard of customer support in home lending. The Customer Experience Manager, HELOC will lead a team of Customer Experience (CX) agents responsible for supporting borrowers and applicants throughout their HELOC journey. This leader will manage all inbound customer communication channels—including phone, email, and future chat support—and will play a significant strategic role in shaping how customers interact with our Home…
Read more and apply on Upstart's site
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