Destava

Senior Complaints Manager

Upstart is hiring for Senior Complaints Manager in United States | Remote. Remote, Manager level. First seen October 13, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Upstart
Where
United States | Remote
Arrangement
Remote
Level
Manager
First seen
October 13, 2026
Listed via
Greenhouse

What the posting says

Upstart’s Complaints team, within Lending Operations, is responsible for managing consumer complaints across our lending products. The team handles complaints received directly from customers and through external regulatory channels, ensuring timely, compliant resolutions while identifying opportunities to improve the customer experience. As the Senior Operations Manager, Complaints at Upstart, you will lead a team responsible for complaint intake, investigation, resolution, and regulatory response. You will play a critical role in strengthening our complaints management framework,…

Read more and apply on Upstart's site

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