Customer Success Manager II, SMB -Account Strategy
Toast is hiring for Customer Success Manager II, SMB -Account Strategy in Remote. Remote, Manager level. First seen November 13, 2026, posted 2 times; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Toast
- Where
- Remote
- Arrangement
- Remote
- Level
- Manager
- First seen
- November 13, 2026
- Postings
- 2
- Listed via
- Greenhouse
What the posting says
In this highly visible role, you will lead consultative retention conversations, navigate contract and pricing discussions, and leverage Toast's product suite to help restaurants find every reason to continue growing with Toast. This is a high-volume, inbound and outbound engagement position that requires strict adherence to service levels, a strong phone presence, and the ability to handle complex conversations with confidence and empathy. Account Strategy CSMs partner closely with cross-functional teams and senior leadership, operating in a focused, data-driven motion with clear success…
Read more and apply on Toast's site
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