Senior Manager, Customer Care
Toast is hiring for Senior Manager, Customer Care in Chennai. Manager level. First seen October 13, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Toast
- Where
- Chennai
- Level
- Manager
- First seen
- October 13, 2026
- Listed via
- Greenhouse
What the posting says
A day in the life (Responsibilities): Lead a large Care organization spread across multiple lines of business (LOBs), managing Care Managers directly and Care agents indirectly, to deliver an exceptional experience to live Toast customers. Own technical support operations end to end, including capacity planning, workforce management, SLAs, escalation paths and quality programs, so complex technical issues are resolved efficiently and consistently. Act as the face of the Care business to functional leaders across Toast. Bring customer insights and operational data to those leaders to…
Read more and apply on Toast's site
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