Customer Experience Specialist
Route is hiring for Customer Experience Specialist in Lehi, Utah, United States. Mid level. First seen September 24, 2026; open as of November 11, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Route
- Where
- Lehi, Utah, United States
- Level
- Mid
- First seen
- September 24, 2026
- Listed via
- Greenhouse
What the posting says
You'll dig into a steady queue of customer claims - including our highest-value merchant claims - applying policy carefully and resolving each case efficiently and accurately. Alongside your own caseload, you'll help newer teammates and seasonal contractors find their footing, flag the trends and bugs leadership needs to hear about, and suggest the small process fixes that make claims resolution smoother for everyone. If you're looking for a claims role where solid, consistent casework is the job - with room to pick up more as you grow into it - this is it. What you’ll do Use Zendesk and our…
Read more and apply on Route's site
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