Destava

Senior Manager, Vendor Operations & Customer Support

Airbnb is hiring for Senior Manager, Vendor Operations & Customer Support in Dublin, Ireland. Manager level. First seen October 2, 2026; open as of November 10, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Airbnb
Where
Dublin, Ireland
Level
Manager
First seen
October 2, 2026
Listed via
Greenhouse

What the posting says

We're looking for a senior operations leader to own that outcome. You'll lead a network of outsourced BPO partners delivering customer support across one of Airbnb's most complex regions, and you'll be accountable for the quality our community actually experiences, measured above all by NPS. This is a performance leadership role, not an administrative one. You'll build the frameworks, insight loops and performance culture that genuinely move partner performance, and you'll lead a team of Partner Operations Managers who make that happen across every language, market and site. What we're…

Read more and apply on Airbnb's site