Wfm Supervisor Kl
teleperformance is hiring for Wfm Supervisor Kl in UNAVAILABLE, MY. Manager level. First seen August 6, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- teleperformance
- Where
- UNAVAILABLE, MY
- Level
- Manager
- First seen
- August 6, 2026
- Listed via
- iCIMS
What the posting says
Overview Job Summary: - Develop and implement Customer Service inbound and outbound contact strategies. Ensure Call Center applications, routing, hardware and software technologies (i.e., Nice, IEX, Aspect,Verint, Genesys & AVAYA) are running as designed. Maximize effectiveness of technology and manpower through direct involvement in forecasting and staffing (call volume, AHT, Adherence, Shrinkage, etc.). - Manage activities and initiatives related to the effective implementation and ongoing usage of the Workforce System (IEX) - Work with key internal and external business partners to…
Read more and apply on teleperformance's site
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