L1 & L2 Manager
myacuity is hiring for L1 & L2 Manager in UNAVAILABLE, DC, US. Manager level. First seen August 6, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- myacuity
- Where
- UNAVAILABLE, DC, US
- Level
- Manager
- First seen
- August 6, 2026
- Listed via
- iCIMS
What the posting says
Qualifications - Bachelor’s degree in Information Technology, Management, or a related field. - 8+ years of experience in IT support or systems administration. - 3+ years of experience in a leadership or supervisory role within a federal IT environment. - Deep expertise in ITIL framework and service desk operations. Technical Skills - ITSM Tools: ServiceNow, Remedy, or Jira Service Management. - Technical Support: Windows 10/11, Office 365, Active Directory, Remote Desktop. - Hardware: Laptops, Mobile Devices, VOIP Systems. - Reporting: Power BI or Tableau for service desk metrics.…
Read more and apply on myacuity's site
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