Healthcare It Technical Operations Associate Ii
healthedge is hiring for Healthcare It Technical Operations Associate Ii in Remote, UNAVAILABLE, US. Mid level. First seen October 17, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- healthedge
- Where
- Remote, UNAVAILABLE, US
- Level
- Mid
- First seen
- October 17, 2026
- Listed via
- iCIMS
What the posting says
The role is responsible for ticket management, initial triage, status and file monitoring, and SLA adherence, ensuring every issue is captured, categorized, routed, and tracked to closure without gaps or delays. The L1 associate detects and reports job failures, delays, and missing files, escalating anything that requires reconciliation, reprocessing, data correction, or job-level investigation to L2. As a Technical Operations Associate II (L1), you will be accountable for the following: - Monitor the ITSM tool continuously for new incidents and service requests - Acknowledge all tickets…
Read more and apply on healthedge's site
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