Destava

Im Service Support Manager

alaskausa is hiring for Im Service Support Manager in Not specified. Manager level. First seen August 6, 2026, posted 2 times; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

Save to applyRead more and apply on alaskausa's site

With Destava: How well do you fit? · Tailor my résumé · Write a cover letter

Company
alaskausa
Where
Not specified
Level
Manager
First seen
August 6, 2026
Postings
2
Listed via
iCIMS

What the posting says

Duties and Responsibilities: - Champion end user experience by ensuring service quality, responsiveness, and satisfaction across all technology support channels, including reporting on service performance and user experience trends. - Ensure credit union and departmental policies, standards, and regulatory requirements are consistently followed. - Develop, maintain, and continuously improve Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) aligned to business expectations. - Direct Problem Management practices to identify root causes, eliminate recurring issues, and…

Read more and apply on alaskausa's site

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.