Customer Support Supervisor
nciinc is hiring for Customer Support Supervisor in Quantico, VA, US. Manager level. First seen October 1, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- nciinc
- Where
- Quantico, VA, US
- Level
- Manager
- First seen
- October 1, 2026
- Listed via
- iCIMS
What the posting says
Responsibilities Description Empower AI is seeking a Customer Support Supervisor to assist the Customer Support Manager (Tier II & III) lead the daily operations of Tier II desk-side, field, printer, and training center support teams for an enterprise IT Customer Support Services program supporting a Department of War agency with approximately 13,000 users at headquarters, regional, field, and training locations. The Supervisor directly manages desktop and field service technicians, owns Tier II and III performance against SLAs and AQLs, coordinates dispatch and on-site coverage across…
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