Destava

Service Desk Lead

dminc is hiring for Service Desk Lead in Not specified. Manager level. First seen October 14, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
dminc
Where
Not specified
Level
Manager
First seen
October 14, 2026
Listed via
iCIMS

What the posting says

The lead will be responsible for leading a team of help desk professionals, ensuring exceptional customer service, troubleshooting technical issues, and maintaining IT systems that support federal operations. This position requires in-depth knowledge of IT infrastructure, federal regulations, and the ability to effectively manage and optimize help desk operations. Duties and Responsibilities: - Leadership & Team Management: - Supervise, mentor, and manage a team of IT help desk technicians, ensuring the efficient and effective resolution of user issues. - Develop training materials and…

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