Destava

Fraud Ops Specialist

didiglobal is hiring for Fraud Ops Specialist in Mexico City, MEX, MX. Mid level. First seen October 29, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
didiglobal
Where
Mexico City, MEX, MX
Level
Mid
First seen
October 29, 2026
Listed via
iCIMS

What the posting says

In this role we’re looking for a specialist with experience in risk operations to manage transaction alerts, contact cardholders to confirm transaction information, resolve authorization issues, and respond to key loss metrics while maintaining a positive customer experience. Role Responsibilities • Investigate fraud patterns for suspicious accounts • Conduct a thorough investigation of accounts suspected of being used as mule accounts • Detailed analysis of SPEI transactions, identifying risky patterns, collusion cases, velocity check controls, among others • Receive and make calls from…

Read more and apply on didiglobal's site

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