Destava

Ilus Software Support Specialist I

daifuku-america is hiring for Ilus Software Support Specialist I in Bolingbrook, IL, US. Junior level, $65k–$70k a year stated. First seen November 5, 2026, posted 2 times; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
daifuku-america
Where
Bolingbrook, IL, US
Level
Junior
Pay stated
$65k–$70k a year
First seen
November 5, 2026
Postings
2
Listed via
iCIMS

What the posting says

This position serves as the first point of contact for customers seeking assistance with supported software applications and systems. The L1 Specialist focuses on initial triage, basic troubleshooting, issue documentation, and timely escalation of incidents following established support procedures. This role is designed to build foundational technical, customer service, and support process skills, with close guidance from senior support staff. Responsibilities - Serves as the first-line responder for customer-reported software and system issues via phone, email, or ticketing system -…

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