Destava

Director, Product Designer - Bank Self-Servicing Design

capitalone is hiring for Director, Product Designer - Bank Self-Servicing Design in New York, NY. Executive level, $230k–$263k a year stated. First seen October 29, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
capitalone
Where
New York, NY, McLean, VA, Richmond, VA
Level
Executive
Pay stated
$230k–$263k a year
First seen
October 29, 2026
Listed via
Workday

What the posting says

We’re currently seeking a Product Design Director to lead our Bank Self-Servicing Design , part of the Experience Design organization. Ready to realize a transformative vision for AI self-servicing? As Director of Customer Assist Design within Bank Product Experience Design, you will spearhead the expansion of AI-enabled experiences across multiple self-servicing channels. As we mature beyond initial POC pilots into multi-channel, multi-use case deployments, you will lead and grow a high-performing design team while defining chatbot frameworks, conversational flows, and AI-to-human handoffs.…

Read more and apply on capitalone's site

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