Destava

Service Desk Manager

CACI, INC.-FEDERAL is hiring for Service Desk Manager in National Harbor, MD, US. Manager level, $85k–$178k a year stated. First seen October 29, 2026; open as of November 12, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
CACI, INC.-FEDERAL
Where
National Harbor, MD, US
Level
Manager
Pay stated
$85k–$178k a year
First seen
October 29, 2026
Listed via
Workday

What the posting says

Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: CACI is seeking a Service Desk Manager to support a DHS IT services contract, who will be responsible for leading and managing a Tier 1 Service Desk. The ideal candidate will ensure high-quality, ITIL-aligned support to approximately 47,000 users across 1,100 geographically displaced locations. The role oversees day-to-day operations across phone, web, and chat channels; manages staff scheduling and workload; ensures adherence to strict…

Read more and apply on CACI, INC.-FEDERAL's site

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