Member Experience Operations Talent Development Specialist

Company

Broadview Federal Credit Union

Where

Albany, NY

Level

Mid

First seen

October 17, 2026

Listed via

Workday

What the posting says

Summary of Role: The Member Experience Operations Talent Development Specialist is responsible for facilitating and sustaining learning solutions that prepare Member Experience team members to deliver exceptional service experiences with operational excellence, confidence, and consistency. This role supports onboarding, certification, hospitality training, and ongoing development initiatives that strengthen frontline performance, reinforce service standards, and elevate the overall member experience. Working closely with the Director, Member Experience Operational Training, operational…

Read more and apply on Broadview Federal Credit Union's site

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