Destava

Hosted Services Tier 2 Technician

Fusion Management Services is hiring for Hosted Services Tier 2 Technician in USA - Remote. Remote, Mid level. First seen October 31, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Fusion Management Services
Where
USA - Remote
Arrangement
Remote
Level
Mid
First seen
October 31, 2026
Listed via
Workday

What the posting says

Job Description Summary: The Hosted Services Tier 2 Technician is responsible for a range of technical support tasks, including but not limited to: providing Tier 1 support via an inbound customer-facing call queue, triaging technical issues, and creating trouble tickets. This role may also involve handling escalated trouble tickets from Tier 1 support and managing inbound calls within a Tier 2 queue. The technician will work closely with customers, local vendors, and other service providers to coordinate and resolve issues efficiently, aiming to minimize service disruptions and customer…

Read more and apply on Fusion Management Services' site

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