Destava

IT Service Support Senior Analyst

AZ is hiring for IT Service Support Senior Analyst in US - Cambridge Kendall SQ - MA. Senior level, $64k–$96k a year stated. First seen November 10, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
AZ
Where
US - Cambridge Kendall SQ - MA
Level
Senior
Pay stated
$64k–$96k a year
First seen
November 10, 2026
Listed via
Workday

What the posting says

Typical Accountabilities • Service Management: • Assess internal and third party supplier services against relevant Service Level Agreements (SLAs) and customer satisfaction requirements and lead periodic verifications of supplier counts in relation to consumption of services and associated invoicing. • Manage service delivery processes including Service Level Management, Financial Management, Capacity Management, Availability Management and Continuity Management and ensure that service management tools and processes are implemented in accordance with AstraZeneca standards and procedures. •…

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