Lead Guest Services Part-time
ASM Global-SMG is hiring for Lead Guest Services Part-time in Kansas City, MO. Manager level. First seen November 11, 2026; open as of November 13, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- ASM Global-SMG
- Where
- Kansas City, MO
- Level
- Manager
- First seen
- November 11, 2026
- Listed via
- Workday
What the posting says
Job Summary: Guest Services Lead oversees the Guest Services Representatives assigned to their area during T-Mobile Center events. The lead will provide staff with directions and information to assist staff in providing a memorable event experience for guests. Essential Duties: - Assign Guest Service Representative deployments and monitor appropriate rest/meal breaks. - Actively monitor GSRs' interactions with guests to ensure a high level of guest satisfaction. - Provide support, guidance and coaching to Guest Services Representatives. - Effectively communicate escalated employee issues to…
Read more and apply on ASM Global-SMG's site
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