Product Manager - Agent Experience & Customer Operations
Exoticca is hiring for Product Manager - Agent Experience & Customer Operations in Barcelona, Catalonia, Spain. Mid level. First seen August 9, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Exoticca
- Where
- Barcelona, Catalonia, Spain
- Level
- Mid
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
We are looking for a Product Manager to own the experience and platforms used by our call center agents to support sales and customer interactions. At Exoticca, the call center plays a critical role in both converting interested travelers and supporting customers after booking. Our agents rely on platforms such as Salesforce and Sprinklr to manage thousands of interactions every day. In this role, you will focus on improving agent experience, operational efficiency, and customer outcomes by evolving the tools, workflows, and systems used by our customer operations teams. You will work at the…
Read more and apply on Exoticca's site
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