Member Experience Specialist Service
Facet is hiring for Member Experience Specialist Service in United States. Remote, Mid level. First seen August 9, 2026; open as of November 5, 2026. Jobs taken straight from company career pages — no aggregator in between.
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- Company
- Facet
- Where
- United States
- Arrangement
- Remote
- Level
- Mid
- First seen
- August 9, 2026
- Listed via
- Workable
What the posting says
We are seeking a Member Experience Service Specialist who thrives on complex problem-solving—someone who can seamlessly transform product, service, and billing inquiries into moments of delight and resolution. In this role, you are the voice and face of Facet. You will spend your day engaging deeply with our members via phone, email, and Zoom, acting as their dedicated guide through platform navigation, billing structures, and investment support workflows. You won’t just be closing tickets; you’ll be building trust, providing "white-glove" technical walkthroughs, and ensuring every member…
Read more and apply on Facet's site
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