Destava

BPO Team Leader - Spanish

Cross Border Talents is hiring for BPO Team Leader - Spanish in Salamanca, Castile and León, Spain. Manager level. First seen October 27, 2026; open as of November 6, 2026. Jobs taken straight from company career pages — no aggregator in between.

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Company
Cross Border Talents
Where
Salamanca, Castile and León, Spain
Level
Manager
First seen
October 27, 2026
Listed via
Workable

What the posting says

Our client is looking for a Team Leader to manage its operations team within a medical assistance service. The ideal candidate has experience leading teams in a call centre, contact centre, customer service environment, or assistance operations. Main responsibilities - Supervise daily operations, identify improvements, and resolve incidents. - Support team members with complex medical assistance cases and periods of high demand. - Train, coach, motivate, and evaluate team members. - Organise operational planning and optimise staffing and resources. - Monitor productivity, quality, and…

Read more and apply on Cross Border Talents' site